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  Terms and conditions
  Our terms and conditions of sales
 
  PRICES These prices are guaranteed for 30 days after this mailing on first orders only. Prices are subject to change without notice. If a price has changed on an item(s) you ordered, the additional amount will be applied to your order.  
  TERMS Net 30 days unless otherwise specified. Terms of sale are subject to credit approval. To expedite initial order, pre-payment is suggested. All past due balances are subject to a late charge of 1.5% per month.  
  MINIMUM ORDERS Minimum order is $10.00(suggested). You can send your orders by Mail, Telephone, FAX, or E-Mail via the internet. Your orders may be sent by fax or E-mail orders will be confirmed upon receipt of the transmission, within that day or by the next business day morning. To assure accuracy, please place orders by stock number. ADD-ON ORDERS… We will make every effort to add to an order already in process. However, due to the number of UPS and FedEx pickups during the day, it may be necessary to treat add-ons as new orders.  
  BACKORDERS Backorders after a period of 90 days or less than $30.00 will be automatically cancelled.  
  FRIGHT All orders are shipped the same day as received. We can ship your order via United Parcel Service, Federal Express, or U.S. Postal Service. We will ship your order by the most convenient method. The delivery charges will be added on your orders.  
  NEW ACCOUNTS Pleased request and complete our credit application form. Orders will be shipped upon approval of credit. We suggest pre-payment to expedite first orders.  
  TITLE Title and risk of loss to merchandise pass to purchaser upon delivery to carrier.  
  RETURNS Please inspect your shipment upon arrival. Please contact us in the event of damaged or defective merchandise. All returns are to be made within ten (10) days of purchase. No merchandise will be accepted without prior authorization. Please include a copy of your invoice with your return and package properly. Merchandise must be in saleable condition. We do not accept returns on single leaves or mats, special order items or custom imprinted items. All packages retuned to us refused or non-deliverable will be subject to a reshipping fee.